Help Center

How can we help?

Documentation, videos, and community support for your AL-Digital products.

FAQs

Fast answers to the most common questions.

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Glossary

Meanings of logistics terms and abbreviations.

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Tutorials

Step-by-step video guidance.

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Community

Discussions in the forum & Discord.

Frequently asked questions

How can I use CLM?

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CLM is a web-based software-as-a-service solution with a companion mobile app that was built for on-site use. Access is subscription-based with monthly licenses.

Forgot your password?

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Click “Forgot password” on the login page. You will receive an email with a reset link. If you use SSO, please contact your IT team.

Is my data secure?

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Yes. All data is hosted in Azure data centers in Switzerland and meets strict security standards and data protection rules.

How do I reach support?

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Our support team is available on business days from 8:00 to 17:00 via the ticket system. Enterprise customers can also call us directly.

Glossary

Slot booking

The reservation of an exact time window for a delivery to a defined gate or transfer point.

LIM (Logistic Insight)

Planning tool for logistics workflows and areas based on construction phases.

Asset tagging

Tagging move assets or building components with QR codes for digital tracking.

API-first

Development approach that puts interfaces first to make integrations straightforward.

Just-in-time

Delivering materials precisely when they are installed to reduce storage needs.

Video Tutorials

Einführung
Tutorial

Getting started in CLM

Get to know the user interface.

LIM Planung
Webinar

Efficient area planning

Best practices for large projects.

Admin
Advanced

User management

Configure roles and permissions correctly.

Join the community

Exchange ideas with other users, ask questions, and get direct help from our experts and community.

Join Discord Go to forum